You can cancel up to 24 hours in advance of the experience for a full refund.
- For a full refund, you must cancel at least 24 hours before the experience's start time.
- If you cancel less than 24 hours before the experience's start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience's start time will not be accepted.
- Cut-off times are based on the experience's local time.
- This experience requires good weather. If it's canceled due to bad weather, you'll be offered a different date or a full refund.
We really enjoyed our trip to Louvre, however we paid for audio and the last rent time for headphones was 4pm and our booking was for 4.15pm, so it was a waste of money. Otherwise great time. I can recommend.
Very difficult to find our way despite the audio guide and the staff was not particularly helpful. Was also out of english maps and info.
Un poco antes de la hora fijada comenzaron a dejar entrar, solo mostrando el ticket recibido, a las personas que ya habíamos empezado a firmar la fila de la hora reservada. Todo fue muy rápido, sin contratiempos ni obstáculos. Luego, bastó mostrar el código de barras del ticket para entrar en los distintos pabellones. Recomiendo a esta empresa.