You can cancel up to 24 hours in advance of the experience for a full refund.
- For a full refund, you must cancel at least 24 hours before the experience's start time.
- If you cancel less than 24 hours before the experience's start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience's start time will not be accepted.
- Cut-off times are based on the experience's local time.
- This experience requires good weather. If it's canceled due to bad weather, you'll be offered a different date or a full refund.
Customer service, always availablewhen need it, very professional team!
No problem and we jumped the que as promised in the web site
There were a lot of people in line, but oddly enough, I got through at the right time.